We take advantage of our strengths as an electronic parts trading company to provide a wide range of products to our customers. We do not only sell electronic parts, but also provide technical support and make optimal product proposals in close cooperation with suppliers for circuit boards, cables, resin molded products, and processed products including mounting and assembly, depending on the customer’s request. In sales activities, we listen carefully to the customer’s needs, select products based on that, and provide thorough follow-up until delivery. Our sales staff play a role in building trust with customers through daily interactions and creating long-term partnerships as a company. Knowledge of resistors, capacitors, and other electronic components is necessary, but the sales staff in attendance do not know this from the beginning, and they absorb knowledge little by little through manufacturer study sessions and daily work. In addition, although there are characteristics for each customer and industry, this is a department where you can grow with peace of mind because you can naturally absorb it while accompanying your seniors on sales calls and it is shared through internal communication. Of course, sales and profit management is an important part of it, but in order to realize continuous transactions, we value building relationships with customers and achieving results with a long-term perspective. Demand for electronic components will continue to increase in the future, and as technology evolves, a wider variety of products will be required. As a division, we have established a system to grasp the latest technology and market trends and respond to customer needs, and we are constantly strengthening our detailed support system as an electronic components trading company. Since we work through connections with people, various interactions occur every day both inside and outside the company. In the sales division, when we are able to create stronger connections with business partners by responding quickly and courteously, we are sure to feel our own growth.
With our in-house production of custom power supply, our operations focus from the supply of components to the production adjustments and the final shipment inspection based on the requests of our customers. As for our daily operations, our main responsibilities are active sales promotion, preparing quotations, order management and delivery date management. It’s no surprise to say that a device would not work without a power supply and this is the most important component out of all others. However, it’s installation is left until the very end which oridinarily cause the budget and delivery date to become very tight. This is where Fujiwa Electronic’s strength comes in as having the advantage of being both a trading company operation and a development operation. Working together with the Device Production branch within the Development Department, we are able to make products that are competitive in quality, delivery date and cost. Especially when it comes to the design of analog circuits, it is rare to find a company with such high technical skills that we have an established reputation for our capabilities in the industry. Our customer feedback includes the fact that we are able to meet their precise needs with flexibility. It brings the team genuine satisfaction and joy when client’s gift us with their words of appreciation. What’s more, we get to personally experience how the product we were involved in is contributing to the various functions in our society. It’s this that brings a sense of great satisfaction for the Device Sales Department.
The Device Promotion Department is the sole department at Fujiwa Electronic that deals with the production and development operations. In regard to production, we adopt the Fabless method with product design, production management, component supply, quality control all carried out in-house. Although small in numbers, we have set up a skilled team of the highest quality and even have patronage from well-known major corporations. Our clients have a strong image of us being good at producing diverse products and in small quantities. In fact, in terms of small lot production, we are able to handle orders from as little as 1 device and have been told by clients that in terms of cost, it is being kept much lower in comparison to our competitors. This is as a result of benefitting from having the trading company operation for the electronic components. We always aim to treat our customers with sincerity and try to answer requests such as shorter due dates and adjusting development costs as much as possible. So, we are grateful to receive many appraisals for this aspect of our work. We do not set criteria regarding our scope of work, whether it is with technical skill or production. Our basic approach is to gather the strengths of every team member no matter the department. We commit ourselves to solve tasks to achieve full satisfaction for our customers. There is a great sense of achievement and success when your hard work and efforts goes out and is contributing to the world. This joy of accomplishment cannot be replaced with any other.
The General Affairs Department consists of two departments: the General Affairs Section and the Accounting Section. The main duties of the General Affairs Section include personnel and labor management, general affairs, CSR promotion, and crisis management such as BCP (Business Continuity Plan). Meanwhile, the Accounting Section is responsible for financial affairs, negotiations with banks, and payment and collection work related to business partners. While the Sales Department and Device Production Department mainly handle “external” business and communicate with customers, we in the General Affairs Department are mainly responsible for maintaining the “internal” environment and supporting the smooth operation of the company. We are always thinking about “how to improve the company’s image and improve the quality of work,” and are required to expand our creativity while working closely with each department within the company. It is also important to improve the planning and information processing capabilities of each department member. The General Affairs Department is becoming more important every day as the unsung hero that supports the operation of the company. Our work is directly linked to providing an environment where employees can work comfortably and building the foundation to support the growth of the company. For this reason, I believe that the work of the General Affairs Department is essential to achieving the company’s goals and vision. Going forward, we will continue to adapt to the changing times and strive to operate our organization more efficiently and flexibly. We also actively work to streamline internal communication and reform work styles, and hope to contribute to creating a workplace where each employee can work with enthusiasm. Through these efforts, the General Affairs Department will continue to provide greater value as the core of supporting the entire organization.